Customer Reviews

We extend our highest recommendation …

My wife and I have owned our home in Roswell for more than two and a half decades and in that time have had many instances where HVAC repairs were needed. The frustration and fear for many homeowners were realized time and again by us with “reputable, well advertised, and established” companies that mislead, lied, conned, and outright falsehoods in conjunction with work or repair on our HVAC systems. It is easy to see how this industry has the reputation of “bait and switch.” From our perspective, and that of many of our neighbors it’s always a gamble trying to find an honest, sincere, company that has YOUR INTEREST at the heart of the problem.

Obviously after the many horrible situations we’ve run into with companies in this industry we have been a bit jaded about future opportunities.

We were just astonished to find a company that was concerned with our pocketbook and well being instead of just their own. We had other companies out to “find the problem” with the result being a “total replacement” of thousands of dollars to resolve the issue. Frankly as luck would have it North Point Heating and Air Conditioning had done some work for our Daughter and her husband and they were just thrilled with the results and they gave them their highest recommendation.

Jeremiah the HVAC Technician was on-time, professional, knowledgeable, polite, and took the time to explain the process he was using to find the real problem. His honesty and sincerity was refreshing and his concern for solving the problem with the smallest investment required was his goal. His resolute determination to find the “real” problem was impressive. He replaced the part and saved the day!! Doing this saved us thousands of dollars. An honest, sincere opinion, explained in a non condescending manner for an affordable price helped us tremendously.

From our Daughter and Husband, my Wife and I, we extend our highest recommendation for Jeremiah, Carol, Mike and the team at North Point Heating and Air Conditioning.

If you don’t contact this company to help you, you are making a big mistake!!!

North Point Heating & Air did an amazing job when replacing my AC unit. They where not only professional but clean, honest and straight forward. I would recommend them to anyone who needs either AC or Furnace work.

We get semi-annual inspections from North Point as part of their Peace of Mind program. They are very thorough, but very balanced and practical in their recommendations. “This willneed replacing/this needs replacing now,” “It will cost you about this much, and we can have someone here within 2 days to do a complete specification and quote, if you like,” “You probably can get through the season, and we’ll keep this issue on file so can keep an eye on this component,”etc. Recently had to replace 2 complete systems (after nursing things through a couple seasons), and very happy with consultant Jeremiah and installers David and Armando, all of whom were very professional and treated our property and our time with great respect.

I originally went with one of the bigger HVAC Companies in my area and over time, just couldn’t get the same level of service that I was able to when I first started doing business with them. My Neighbor suggested North Point and I’ve been a happy Customer ever since!!

Thanks Again North Point

North Point Heating and Air has been a life-saver for us! They are professionals who know how to provide quality and rapid service at a fair price. We have used the company for the past 15 years+ and constantly find the staff and service techs to be pleasant, very responsive and knowledgeable about heating and cooling needs. We had an air problem just recently during the onset of the 90+ degree temps. They were here the next morning and had cool air flowing quickly. I am a devoted customer and could not be more pleased.

I’m a realtor and have been a client for North Point for a while now. They are definitely my go to “vendor” for HVAC, Plumbing and insulation. ALWAYS on time, ALWAYS Knowledgeable, ALWAYS clear, concise and honest on their estimates. It’s been a great relationship North Point, keep up the good work.